Privacy policy

Last Updated: July 3, 2025

1) Who are we?

We are:

Faurby Yacht Aps
Fabriksvej 5
6640 Lunderskov
Denmark

Contact: Thomas Dan Hougaard
info@faurby.com
+45 75 55 91 55

As we are not required to appoint a Data Protection Officer, any questions or concerns regarding how we handle your personal information should be directed to the contact listed above.

2) How we use your data

When you browse our website

Visiting faurby.com means cookies may be used to gather data about your visit. This helps us personalise your experience, improve the content we deliver, and track marketing and site performance statistics.

Collected data may include your IP address, time of access, referring website, pages viewed, links clicked, features used, and details about your browser, language preferences, or device. In this context, Faurby acts as the Data Controller. For full details, please see our [Cookie Policy].

When you fill out a contact form

If you send us a message through one of our online contact forms, we will request your name, phone number, address, email address, and information relevant to your Faurby or your enquiry.

We use this data to respond appropriately, provide requested details about our products or services, and follow up as needed to ensure satisfaction. This is based on our legitimate interest in offering helpful and complete information.

Your inquiry may be sent by email to the relevant Faurby team members. Where relevant, we may share it with a Faurby Dealer, who would then become the Data Controller for their handling of your request.

We retain contact form data for up to 2 years, after which it is deleted.

When you request service or winter storage

If you request service or winter storage through our website, we will ask for your name, contact details, Faurby or vessel information, requested services, and your planned arrival time.

This information helps us prepare for your visit and provide the service you've requested. We may also reach out to confirm the details or ensure satisfaction with our response—again, based on legitimate interest.

Your request is sent via email to relevant Faurby service center personnel. If needed, we may share the information with a Faurby Dealer to better assist you. In such cases, the dealer acts as the Data Controller.

We retain service request data for 2 years, after which it will be deleted.

When you sign up for our newsletter

To subscribe, we collect your name, email address, and your consent. This data is stored on secure Mailchimp servers in the USA and will be kept for as long as you wish to receive our emails—sent 12–15 times per year.

Your email address is used only for this newsletter. You can withdraw your consent at any time by emailing info@faurby.com or clicking “unsubscribe” at the bottom of any email.

3) Data Security: SSL Encryption

We use Secure Socket Layer (SSL) encryption to protect the connection between your device and faurby.com. All data shared between your browser and our website is encrypted using 256-bit SHA, making it difficult for third parties to access or intercept. This helps protect your privacy and personal data.

4) Videos Embedded on Our Site

We use third-party video services to host embedded content. While we’ve configured these services to limit data collection, they may still track site usage—whether or not the videos are watched.

  • YouTube (No cookies mode) – Google Inc.
    YouTube videos are embedded using settings that prevent data collection or cookie storage unless you play the video.
    Google’s Privacy Policy

  • Vimeo – Vimeo, LLC
    Vimeo embeds may place cookies and collect usage data. Vimeo is the Data Controller for this service.
    Vimeo’s Privacy Policy

5) Your Data Protection Rights

As a data subject, you have the following rights:

  • Access – You may request a copy of the personal data we hold about you at any time.

  • Correction – Ask us to correct inaccurate or incomplete data.

  • Withdraw consent – If processing is based on consent, you can withdraw it anytime.

  • Data portability – When based on consent or contract, you can request your data in a machine-readable format.

  • Erasure – Request deletion of your data when processing is based on consent or legitimate interest.

  • Restrict processing – Ask us to pause processing if you believe the data is being handled unlawfully.

  • Object to automated decisions – In some cases, you may opt out of profiling or automated decision-making that significantly affects you.

To exercise any of these rights, please contact us via the details listed in section 1 above.

6) How to make a complaint

If you're unhappy with how we process your personal data, we encourage you to contact us directly first so we can try to resolve the issue.

If you're not satisfied with our response, you also have the right to file a complaint with the Danish Data Protection Agency at www.datatilsynet.dk.

7) Policy Updates

This privacy policy is reviewed and updated regularly. Any changes will reflect evolving services or new data practices. Should we begin using your personal data in a way not previously covered, we’ll notify you and request consent if necessary.

We update the date each time this document changes.